Reference

Terms and Conditions That Apply to Your kingdom99 Account

These terms set out what you agree to when you open and use your kingdom99 account — covering how your account works, how we handle deposits through DANA, OVO, and GoPay, and what applies when you access games where local law permits.

Account eligibility appliesDANA, OVO, GoPay deposits coveredAccess subject to local lawOne account per personTerms updated with notice
kingdom99 Terms and Conditions That Apply to Your kingdom99 Account
ACCOUNT SAFEGUARDS

How We Protect Your Account Under These Terms

Account Security

We use SSL encryption across every session. Your login credentials and wallet details — whether tied to DANA, OVO, or GoPay — are never stored in plain text on our systems.

Data Retention

We retain your account data for as long as your account remains active and for a reasonable period afterward, in line with applicable laws. You can request a summary of what we hold by contacting support.

Cookies and Tracking

We use session cookies to keep you logged in across your mobile browser and desktop. Analytics cookies help us understand how the lobby is used. You can manage cookie preferences from your browser settings.

Requesting Changes

To update or correct personal information on your account, contact our support team via live chat or email. Account changes affecting wallet verification may require additional confirmation steps.

TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on kingdom99 to ask about account terms, wallet deposit conditions, or eligibility questions in real time.
Email Support Send a detailed question about these terms to our support address. We respond to account and policy queries as quickly as our team can manage.
Help Center Our help center has written answers covering account rules, how DANA, OVO, and GoPay transactions are handled, and what to do if you need to update your account details.

Common Questions About These Terms

Yes. Every deposit method we support — including GoPay, OVO, and DANA — falls under these terms. Your wallet provider's own policies also apply to the transaction on their end.

Access depends on whether online gaming is permitted under the laws of your region. Players in Semarang and other parts of Indonesia should confirm local eligibility before opening an account.

We will notify you through a notice in your account or on the site before any change takes effect. Continuing to use your account after that point means you accept the updated terms.

We retain your data for the period required by applicable regulations. After that window, your personal information is removed from our active systems. Contact support to ask about your specific account data.

Reach our support team via live chat or email. Explain the specific term in question and what happened with your account, and we will review it and respond directly.

No. These terms permit only one account per person. Duplicate accounts may be closed and any associated wallet transactions reviewed. If you have an issue with your existing account, contact support.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.